Universal design is about designing for people. But, architectural design and design communications focus on drawing and modeling buildings and spaces. Thus, despite a designer’s efforts to design with people in mind, they usually have difficulty showing how a design actually fulfills the needs and desires of building users because their attention is focused on the building itself. Without better representation of how people use buildings, it is also difficult for the client and the public to understand how a building is addressing their needs. The most challenging experiences to communicate are those that are invisible in typical architectural drawings – illumination, acoustics, thermal comfort, mobility challenges, emotions.